Cancellation, Return & Refund Policy

YahinLo POS is software delivered entirely online — nothing is shipped to you, so there is nothing to return. This policy covers cancelling your subscription and requesting a refund on a payment.

Your Standard or Pro plan is never billed automatically — each payment is a one-time charge that keeps your plan active for 30 days. To cancel, simply don't make another payment. There is no subscription to cancel and no future charge to stop.

If your plan expires, you get a 5-day grace period with full access, then your POS is locked (read-only, only the Subscription screen is available) until you pay again. Your data is never deleted for non-payment — paying again at any time immediately restores full access.

Because your plan activates immediately and in full as soon as a payment succeeds, payments are generally non-refundable. We do make exceptions in cases such as:

• You were charged more than once for the same upgrade due to a technical error.
• A payment was deducted from your account but your plan was never activated.
• You were charged an incorrect amount due to an error on our part.

To request a refund, contact us within 7 days of the payment at support@yahinlo.com or +92 342 6249370, with the date and amount of the payment. We will review and respond within 5 business days. Approved refunds are returned to your original payment method via Safepay and may take 5–10 business days to reflect, depending on your bank.

Questions about a payment, cancellation, or refund? Reach us at support@yahinlo.com or +92 342 6249370.